First some pluses: This is a spacious bag - could easily pack for up to a week in it. Even when it is quite full, the backpack straps are constructed in a way that it doesn't feel too heavy on your back (for reference I am ~5'5, so the bag is quite large relative to my frame but does not feel cumbersome to carry as a backpack at all, even without support straps). I love that it has a computer sleeve that fits a 15" laptop, a couple smaller tech pockets, and separate external pockets for laundry/shoes, as I primarily use the bag for days I want to go to the gym in the morning and straight to work for the day [sometimes with a run in the afternoon].
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Second of all, a lot of people are complaining about the inside zippers being busted but the supper just separated, which is an easy fix. All you have to do is zip it back and forth one time and fixed! My backpack came with “busted zippers” but I literally just zipped it once and back and it was fixed. It’s like these people don’t even try to zip it before they go online to complain.
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Nice bag -attractive and functional. But it was not the same item as pictured. The bag I received was made from a textured course leather, not the smooth leather shown in the on-line ad. When I pointed this out to Amazon, they kindly made an adjustment. However, the leather on the bag I received very easily scratches. And it fact it did on the first usage.
2. There are several embedded pockets, such that it renders other pockets useless. on the top of the bag, the water proof pocket embeds into another pocket. If you have filled that second pocket, you cannot use the waterproof pocket -- there is no where extra for it to expand. This means I have two pockets, but have to make a decision about which of the two I actually want to use.